Terms & Conditions

These are our Terms and Conditions. By signing up to PocketJam you are agreeing to our Terms and Conditions.

Contractual Relationship

These Conditions of use (“Conditions”) govern the access or use by you, an individual, and applications, websites, content, products and services (“Services”) made available by PocketJam.

Please read these Conditions very carefully before accessing or using the Services.

Your access or use of the Services constitutes your agreement to be bound by these Conditions, which establishes a contractual relationship between you and PocketJam.

The access or use of the Services by any child under your parental responsibility constitutes your agreement to be bound by these Conditions, which establishes a contractual relationship between you and PocketJam.

If you do not agree to these terms, you and or/your child should refrain from using the PocketJam Services.


In these Conditions, the following terms will be understood as follows:

“Conditions” means these Conditions of use (as may be amended from time to time);

“Services” means the applications, websites, content, products and services made available by PocketJam;

“PocketJam” means PocketJam (Pty) Ltd;

“You” means any individual using the Services;

“Users” means those using the Services collectively;

About PocketJam

The Services are owned and operated by and on behalf of PocketJam (Pty) Ltd.

PocketJam (Pty) Ltd is a South African registered company with the registration number 2019/179626/07 and registered at Office 1403 FNB Portside Building, 5 Buitengracht St, Cape Town City Centre, Cape Town, 8001, South Africa.

Please note that PocketJam (Pty) Ltd is an education company and the user accounts are to help families manage pocket money. PocketJam is not a bank and does not undertake any activities regulated by the Financial Services Board (FSB). The company does not hold any monetary deposits, manage any savings accounts or pay any investment return to account holders.

Changes to the Services and to these Conditions

PocketJam reserve the right at any time to: (i) modify or withdraw the Services (or any part of them) without notice to you and will not be liable to you for any such modification or withdrawal; and/or (ii) change these Conditions from time to time and your continued use of the Services (or any part of them) following such change will be deemed to be your acceptance of such change.

Opening a PocketJam Account

You will have to provide your email address and a password when you submit an application for a PocketJam Account, which PocketJam will use in order to verify your identity if you wish to access your PocketJam Account on future visits to the Services. PocketJam will use and store these details, along with any other Personal Data you may supply from time to time in accordance with its Privacy Policy.

You must keep your password secure and confidential at all times, and you must restrict access to your computer or phone to prevent unauthorized access to your account. PocketJam may rely on any use of the Services with your email and password (or such other account details which PocketJam may from time to time issue to you) as being authorised by you.

Please inform PocketJam immediately if you have any reason to believe that your password or any such account details have become known to anyone else or if they are being, or are likely to be, used in an unauthorised manner.

Your Responsibilities

If you are under eighteen you may only use this site and app with the agreement of a parent or guardian.

You agree that by providing your email address you are giving us permission to use these as means of communication from us to you.

You warrant that all the information you provide to PocketJam for the purpose of registering with us is true, complete and current.

When you register with us you must choose a password. You are responsible for all actions taken under your password and you must only use the PocketJam Services under your own password. It is your responsibility to keep your password safe and to ensure that it is not disclosed to anyone. If you think someone else might know it, you must change it. You must not permit anyone else to use your password.

Your child will be able to choose their own password. This must also be kept safe and not disclosed to anyone other than you, as parents or guardian.


Your payments to us go into your parent account and then onwards to your child’s account.

Changing Your Mind

If you register with us to open an account for your child and then change your mind, please let us know and we will cancel your application.


We can’t promise that your access to our site, or its content, will be delivered uninterrupted or error-free, or that the site will be free from viruses or other harmful properties. It is your responsibility to put in place satisfactory safeguards and procedures to make sure that any material you obtain through our site is free from contaminations or other harmful properties.

We have taken every measure we can to prevent internet fraud and to ensure that any data collected from you is kept safe and secure. However, in the extremely unlikely event of a breach in our secure computer servers, we cannot be held liable. Under no circumstances will we be held liable for any direct, indirect, incidental or other kind of loss or injury resulting from your use, or downloading of any content on our site.


If you break any of these terms and conditions, or if liabilities are incurred as a result of your use of the PocketJam Services, you will be responsible for the costs and expenses, including legal fees, that we, or our employees, officers, directors or agents incur as a result. This will include any costs that result if someone else uses your personal information, or your PocketJam account, unless you can prove that it has been used fraudulently.

E-Sign Consent

PocketJam (Pty) Ltd may need to provide you with certain communications in writing (“Communications”) regarding our products or services (“Services”). Your agreement to this E-sign Consent confirms your ability and consent to receive Communications electronically from PocketJam rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent or you withdraw your consent, we are unable to provide the Services and the Account will be closed.

Electronic Delivery of Communications and Use of Electronic Signatures

Under this Consent, PocketJam may provide all Communications electronically by email, by text message, or by making them accessible via PocketJam websites or applications. Communications include, but are not limited to:

Agreements and policies required to use the Services (e.g. this Consent, the PocketJam & CFSB Privacy Policies, the PocketJam Cardholder Terms and Conditions, the Website and App Terms of Use);

We may also use electronic signatures and obtain them from you.

Contact Us

If you would like to know more about these terms and conditions, please email hi@pocketjam.io